1. What This Policy Covers
This Service Policy explains how FollowerIG handles orders for digital social media growth services. It applies to services such as followers, likes, views, engagement, and similar promotional support available on our website.
Our services are designed to support profile visibility and social proof. They do not guarantee fame, sales, monetization, search ranking, viral reach, or any fixed result on Instagram, YouTube, TikTok, Facebook, or any other platform.
2. Who Can Use Our Services
You should only place an order if you are legally allowed to use this type of service in your country and you are able to make a purchase decision for yourself or your business. When you submit an order, you confirm that the details you provide are correct and that your use of FollowerIG does not break any law that applies to you.
3. Customer Responsibilities
Most delivery issues happen because the submitted profile, post, page, or video cannot be accessed properly. To avoid delays, please check your details carefully before paying.
- Enter the correct username, profile link, post link, video link, or page URL required for the service.
- Keep the profile, post, video, or page public until the order is completed.
- Do not change the username, delete the content, restrict the page, or switch the profile to private while delivery is in progress.
- Make sure the link you submit matches the service you selected. For example, a video-view service usually needs a video link, not a profile link.
- FollowerIG will never ask for your social media password. Please do not share login details with anyone claiming to complete an order for us.
4. Orders & Delivery
After payment is confirmed and the order details are valid, your order is placed into our processing flow. Some orders start quickly, while others may move more slowly depending on the service type, package size, current queue, and platform conditions.
- Small packages may finish faster, while larger packages are often delivered gradually to keep the delivery pattern more natural.
- If the submitted link is wrong, private, removed, restricted, or changed, the order may be paused, delayed, or marked as not deliverable.
- We may review order details manually when something looks unusual or when extra verification is needed.
- Delivery times shown on the website are estimates, not guaranteed deadlines.
5. Quality & Refill Review
We try to deliver each service according to the package selected at checkout. However, social media platforms can adjust visible numbers, remove activity, update algorithms, or change how engagement is counted after delivery.
- If a service includes refill support, the refill terms will apply only within the coverage period shown for that service.
- Refill requests are reviewed against the original order details, delivery records, and current public visibility of the target link.
- A refill may be refused if the username was changed, the page became private, the post or video was deleted, or the account was restricted.
- Refill support is not available for every service. Please check the package details before ordering.
6. Delivery Speed & Availability
We work to keep our website and services available, but we cannot promise uninterrupted access or exact delivery timing. Social platforms sometimes slow, block, review, or change the way activity appears. Payment providers, hosting systems, and third-party networks can also experience downtime.
7. Fair Use
FollowerIG should be used for lawful promotional purposes only. We may reject, pause, or cancel orders that appear to involve abuse, fraud, impersonation, harassment, adult exploitation, hate activity, illegal content, or attempts to mislead people.
- Do not use our services to impersonate another person, brand, public figure, or organization.
- Do not attempt to scrape, reverse engineer, overload, or interfere with our website or order systems.
- Do not resell, white-label, or commercially redistribute our services unless we have given written permission.
8. Platform Responsibility
Each social platform has its own rules, limits, and enforcement methods. You are responsible for making sure your use of any growth service fits your own risk level and the rules of the platform you are using.
FollowerIG is not affiliated with Instagram, Facebook, Meta, TikTok, YouTube, Google, or any other social network. We cannot control platform decisions, algorithm updates, reach changes, account reviews, or restrictions applied by those platforms.
9. Pricing & Taxes
Prices may change from time to time based on service cost, availability, demand, provider pricing, or currency changes. Any taxes, duties, or local fees that apply to your purchase are your responsibility and may be added at checkout where required.
10. Payments & Disputes
Payments are handled through approved payment providers. By placing an order, you confirm that you are allowed to use the payment method and that the order information you submitted is correct.
- If there is a problem with an order, please contact our support team first so we can check the order history and delivery status.
- Opening a payment dispute without contacting support may delay the review because the payment provider also becomes involved.
- Fraudulent payments, unauthorized transactions, repeated chargebacks, or abuse of the dispute process may result in order cancellation or account restrictions.
11. Cancellations & Refunds
Because our services are digital and often start processing soon after payment, cancellation is usually possible only before the order has started. Once processing or partial delivery has begun, cancellation may not be available.
- If an order has not started, we may review a cancellation request.
- If an order has already started or has been partially delivered, we may consider a partial refund only where it is fair and technically possible.
- If an order cannot be delivered because the customer submitted the wrong link, removed the content, changed the username, or made the account private, refund eligibility may be limited.
- Please review our Refund Policy and Return & Cancellation Policy for more detail.
12. Delays & Order Changes
Sometimes we may slow down, pause, or adjust delivery to protect order quality or respond to platform conditions. Delays can happen during platform updates, anti-spam checks, provider maintenance, high order volume, payment review, or when the submitted account becomes unavailable.
If you notice an issue, contact support with your order ID and the original link. This helps us review the order faster and avoid confusion with changed usernames or deleted content.
13. Data & Privacy
We collect only the information needed to process your order, confirm payment, communicate with you, and provide support. This may include your email address, order details, payment reference, platform username, profile link, post link, video link, or similar information needed for delivery.
For more information, please read our Privacy Policy.
14. Support
If you need help, contact us through the official contact method available on the website. For order questions, please include enough detail so our team can find and review the correct order.
- Order ID or payment reference, if available.
- The email address used during checkout.
- The platform username or link submitted with the order.
- A clear explanation of what happened, such as delay, wrong link, drop, or delivery concern.
15. Third-Party Providers
Some services may depend on external systems, payment processors, service providers, hosting tools, or social platform behavior. We choose providers carefully, but we do not control every third-party system involved in delivery.
Provider-side delays, platform-side changes, technical outages, metric adjustments, or policy updates may affect an order even after it has been accepted.
16. Important Risk Note
Social media growth services carry some risk because platforms can change rules, remove activity, adjust metrics, reduce reach, review accounts, or restrict features at their own discretion. By using FollowerIG, you understand that we cannot control those platform decisions.
For best results, use growth support alongside real content, a complete profile, and normal account activity. Numbers alone cannot replace a good content strategy.
17. Suspension
We may pause, reject, or stop access to our services if we believe there is fraud, abuse, illegal use, repeated payment disputes, harmful content, platform risk, or a violation of this policy. This helps us protect customers, payment systems, service quality, and the website itself.
18. Policy Updates
We may update this Service Policy when our services, payment methods, provider process, legal requirements, or platform conditions change. The updated date at the top of this page shows when the latest version was published.
19. Governing Law
This Service Policy is interpreted according to the laws that apply to the operating entity of FollowerIG, unless a different rule is required by applicable consumer protection law.
20. Contact
If you have questions about this Service Policy or need help with an order, please contact us through the official contact option available on the FollowerIG website.
