Introduction
At FollowerIG, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our digital services. By using our website or services, you agree to the practices described in this Policy.
1. Information We Collect
We may collect personal and non-personal information from you in the following ways:
- Personal Information: This may include your name, email address, billing-related details, and any information you submit when placing an order or contacting support.
- Order Information: This may include usernames, profile links, order selections, transaction references, and order history needed to process and support your purchase.
- Usage Data: This may include your IP address, browser type, device information, pages visited, and general website interaction data.
- Payment Information: Payments are processed securely through authorized third-party payment processors. FollowerIG does not store full card numbers or sensitive payment credentials on its own servers.
- Communications: Any information you provide when contacting support or submitting forms on our website.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, updates, and tracking-related communications
- Provide customer support
- Detect, prevent, and investigate fraud, abuse, or unauthorized transactions
- Improve website performance, services, and user experience
- Comply with legal obligations and enforce our policies
We do not sell your personal information to third parties for their own marketing purposes.
3. Legal Basis for Processing
- Contractual necessity: To fulfill orders and provide requested services.
- Legitimate interests: To improve our services, ensure security, and prevent fraud.
- Legal obligations: To comply with applicable laws and regulations.
- Consent: When required, for specific marketing or optional communications.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, your data will be securely deleted or anonymized.
5. Data Security
We use industry-standard security measures, including SSL encryption, firewalls, and secure servers to protect your data against loss, misuse, or unauthorized access. Although we take all reasonable steps to secure your data, no transmission method over the internet is entirely secure, and we cannot guarantee absolute protection.
6. Disclosure of Information
We may share your data with trusted service providers who assist in operating our business. These may include:
- Payment processors
- Marketing and analytics providers
- IT infrastructure and hosting services
- Customer support providers
All service providers are only authorized to use your information to perform services on our behalf. We may also disclose information if required by law, regulation, or governmental request, or to protect our legal rights and prevent fraud.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access, correction, or deletion of your data
- Restrict or object to data processing
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise these rights, please contact us using the official contact method provided on our website.
9. Children’s Privacy
Our services are not directed to children under 13, or under the applicable minimum age in your jurisdiction. We do not knowingly collect personal data from children. If you believe a child has provided information to us, please contact us so that we can review and remove it where appropriate.
10. International Data Transfers
Your information may be processed in countries other than your own, depending on our service providers, technical infrastructure, or payment partners. By using our website and services, you understand that such transfers may occur subject to reasonable safeguards and applicable legal requirements.
11. Changes to This Policy
FollowerIG may update this Privacy Policy from time to time to reflect legal, operational, or business changes. The latest version posted on this page will apply to future use of our website and services.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us via the official contact method available on our website.
