Introduction
At FollowersIG, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase through our website. By using our services, you consent to the data practices described in this Policy.
1. Information We Collect
We may collect personal and non-personal information from you in the following ways:
- Personal Information: Includes your name, email address, billing address, and payment information.
- Usage Data: Includes your IP address, browser type, device information, and browsing behavior on our website.
- Payment Details: Some payments are processed using PayPal’s secure system or a verified payment gateway. We do not store full credit card numbers; only limited details such as card type, expiration date, and the last four digits may be retained for record purposes.
- Communications: Any information you provide through our contact forms, customer support, or feedback channels.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders securely
- Provide, analyze, and improve our services
- Enhance your user experience
- Communicate with you about your orders, updates, and support
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations and enforce our Terms of Service
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Legal Basis for Processing
- Contractual necessity: To fulfill orders and provide requested services.
- Legitimate interests: To improve our services, ensure security, and prevent fraud.
- Legal obligations: To comply with applicable laws and regulations.
- Consent: When required, for specific marketing or optional communications.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, your data will be securely deleted or anonymized.
5. Data Security
We use industry-standard security measures, including SSL encryption, firewalls, and secure servers to protect your data against loss, misuse, or unauthorized access. Although we take all reasonable steps to secure your data, no transmission method over the internet is entirely secure, and we cannot guarantee absolute protection.
6. Disclosure of Information
We may share your data with trusted Service Providers who assist in operating our business. These may include:
- Payment processors
- Marketing and analytics providers
- IT infrastructure and hosting services
- Customer support providers
All Service Providers are bound by confidentiality obligations and are only authorized to use your information to perform services on our behalf. We may also disclose information if required by law, regulation, or governmental request, or to protect our legal rights and prevent fraud.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access, correction, or deletion of your data
- Restrict or object to data processing
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise these rights, please contact us using the form provided on our website.
9. Children’s Privacy
Our Services are not directed to children under 13 (or under the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe your child has provided information to us, please contact us immediately for deletion.
10. International Data Transfers
If you access our services from outside the United Arab Emirates, please note that your information may be transferred and processed in countries where data protection laws may differ from your own. By using our Services, you consent to such transfers.
11. Changes to This Policy
FollowersIG may update this Privacy Policy from time to time to reflect legal, technical, or business changes. We encourage users to review this page periodically. Continued use of our Services after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us via our contact form available on the official website.