Frequently Asked Questions

We are a social media marketing company, and we have a wide variety of services across different platforms that our clients can pick and choose from. Once selected, we can create a plan to suit their needs. There are several types of services, such as channel or profile follows, channel subscribers or followers, video views, song plays, etc.

Absolutely. Unlike the other shops, FollowerIG only uses the safest and the most secure methods to deliver followers, likes, etc. to your account. That means that we don’t break any rules and terms. Therefore, your account will always be safe!

No, you can keep your passwords to yourself because our services don’t need a password to influence your accounts. In case you ever receive an email that says it is from us, asking you a password, please report it to us immediately.

Unlike many services that inflate their ability to get you likes and followers, we only use real people to give our clients likes, follows, etc. With our social media marketing method, our clients’ accounts are grown organically and can also get you subscribers and likes from people who are not associated with us.

We will show you the estimated delivery time when choosing the service. However, this is only a rough and estimated value — in most cases, the services are delivered much faster. In some cases, it may take longer. We always aim for a natural and secure delivery!

Although we have many services across most social media companies, our services within the Instagram platform are our best-selling options.

Because we only use real people, your account(s) will not be penalized. We never, ever use bots, as using bots would lower the quality of our services. We understand that social media marketing is full of bots and fakery. Still, we are dedicated to authentic views, and profile follows that benefit your accounts.

If our clients need to communicate with us to resolve their problems or questions, we have a customer support ticket system available 24/7. Click on the contact button, and you will be sent to our support form. When you buy one of our services, we will email you to check if there were any problems. Your satisfaction is our top priority.

Yes! If you would like to request a large order that isn’t on our ordering layout, we will have no problems accommodating you. If you contact us on our customer support form, we can help you create a buying plan that meets your needs.

We accept all forms of credit and debit cards, as well as visa gift cards, PayPal, and Crypto.

Unfortunately, due to the nature of our social media marketing services, refunds are unavailable. However, FollowerIG is dedicated to customer satisfaction. If you elaborate on why you find our services to be underwhelming, we can cooperate with you and discover what will best meet your needs.

Please make sure the following criteria are met before placing an order to secure a successful delivery.

• Your account is set to public
• You have typed in the correct username or link
• You have not changed your username before the order’s completion
• The post or account still exists and has not been deleted
• The post or account has not been restricted or removed in some countries
• Allow the estimated delivery time for completion of your order

For further assistance, please message our support team through the contact form.

You may submit a refill request through the contact form. Please note that we can only provide you with a free refill within the first 60 days of your purchase.