FollowerIG provides digital promotional and marketing-related services delivered electronically. No physical products are shipped. This Fulfillment Policy explains how orders are processed, delivered, and tracked.
1. Nature of Fulfillment
All services sold through FollowerIG are digital services. Fulfillment is completed electronically after a successful order submission and payment confirmation. Delivery may begin automatically or manually depending on the service type, order size, and current processing queue.
2. Order Processing
After payment is successfully received, the order is reviewed and moved into processing. In most cases, processing starts within a short time; however, some orders may require additional review or queue time.
- Orders may begin processing within minutes, but actual start time can vary.
- Large or custom orders may take longer to begin or complete.
- Orders may be delayed during peak demand periods, platform limitations, or technical maintenance.
3. Delivery Timeframes
Delivery times vary based on the selected service, quantity, platform conditions, and your submitted order details. Some services are fulfilled quickly, while others are delivered gradually over time.
- Smaller orders may complete faster than larger orders.
- Gradual delivery may be used to maintain service stability and natural pacing.
- FollowerIG does not guarantee an exact delivery time unless explicitly stated for a specific service.
4. Customer Responsibilities
To allow proper fulfillment, customers must provide accurate order details at checkout.
- You must provide a valid email address for order communication and tracking.
- You must provide the correct username, link, handle, or other required service information.
- Your account or content must remain accessible as required for fulfillment.
- You should not change usernames, remove content, or make profiles private while an order is in progress if that may interrupt delivery.
5. Order Tracking
After a purchase is placed, FollowerIG may send an order confirmation email containing order-related details and, where applicable, a link to track the order status. Customers should keep this information for support and reference purposes.
6. Delays or Failed Fulfillment
In some cases, fulfillment may be delayed or interrupted due to factors outside our direct control, including platform changes, technical issues, invalid order details, account restrictions, or content removal.
Where possible, FollowerIG will review the issue and either continue the order, provide an alternative resolution, or consider a partial or full remedy in line with our Refund Policy and Return & Cancellation Policy.
7. No Physical Shipping
FollowerIG does not ship physical goods. Because all products are digital services, there are no shipping charges, shipping carriers, or physical delivery documents.
8. Contact and Support
If you experience an issue with fulfillment, please contact FollowerIG support with your order details and payment email so that we can review the order and assist you promptly.
