FollowerIG provides digital social media growth and promotional services. No physical product is shipped. After a successful order, fulfillment happens online using the profile, page, post, video, or link details submitted during checkout.
1. Nature of Fulfillment
Fulfillment means processing the digital service purchased by the customer. This may include followers, likes, views, or other supported engagement services depending on the selected package.
Orders may be handled automatically, manually by our team, or through trusted external service providers. The method depends on the platform, package type, order quantity, and current delivery queue.
2. Order Processing
Once payment is confirmed, the order is recorded in our system and marked for processing. Our team may review the order details, especially for larger packages, unusual links, or services that require extra checking.
If the submitted link is incorrect, private, restricted, deleted, or unavailable, fulfillment may be delayed until the customer provides working details.
3. Delivery Timeframes
Delivery time varies by service type, platform, package size, and current workload. Some smaller orders may start quickly, while larger orders may be delivered gradually to keep the activity looking more natural.
Estimated delivery times shown on the website are guidance, not a fixed guarantee. Social media platforms can slow down, review, adjust, or limit activity without notice.
We aim to process orders as smoothly as possible, but delays can happen because of platform limits, provider queues, payment checks, incorrect order details, or account privacy settings.
4. Customer Responsibilities
To help us complete the order correctly, customers must provide accurate and accessible order details. This includes the correct username, profile URL, post link, video link, page link, or any other information requested during checkout.
- Keep the target profile, post, page, or video public during delivery.
- Do not delete, rename, restrict, or change the link while the order is being processed.
- Do not place multiple similar orders for the same link at the same time unless you understand how delivery may overlap.
- Contact support quickly if you notice a mistake after placing the order.
If the customer changes or removes the target after ordering, we may not be able to complete, track, or refill the service.
5. Order Tracking
Customers may receive order information through the email used during checkout or through the available order tracking page. The tracking page helps customers check the current order status, such as pending, processing, completed, cancelled, or failed.
Status updates are based on the information available in our system. In some cases, a manual review may be needed before the final status is updated.
6. Delays or Failed Fulfillment
If an order is delayed or cannot be completed, our team may review the reason and decide the next step. Depending on the case, we may restart the order, ask for corrected details, provide an alternative service, issue a partial adjustment, or review the order under our refund policy.
Please review our Refund Policy and Return & Cancellation Policy for more details.
7. No Physical Shipping
FollowerIG does not ship physical goods. Because all products are digital services, there are no shipping charges, delivery companies, tracking numbers from couriers, or physical delivery documents.
8. Contact and Support
If you experience a fulfillment issue, contact FollowerIG support with your order number, payment email, service name, and the link used for the order. Clear details help us review the order faster and give a more accurate response.
